about us

Company Profile

Shenzhen Tianhe Hotel Management Co., Ltd. is located at Shenzhen Bao’an International Airport, near Terminal 3. Thanks to such a location, the Company can grow with the city that pioneers in Chinese reform and opening-up as well as the airport that is capable of modernized sea-land-air transportation (also honored as one of the top 100 airports worldwide and one of the six biggest airports in China). We are deeply in love with this land underneath our feet. Just because of this devotion and persistence, Shenzhen Tianhe Hotel Management Company was born here and achieved further growth, improvement and development. Meanwhile, we are inspired by Shenzhen’s city spirit of “Pioneering, Creative, Collaborative, and Dedicated” to develop the Company with integrity, continuous strives and foresight at a national level. The company has developed into a comprehensive enterprise which combines hotel, restaurant, investment business, management, consulting, hotel supplies and large-scale group meal catering services. Now the company owns more than 600 professional employees, among which there are more than 100 senior management and technical personnel. Its subordinate companies include: Tianhe Hotel (reaching five-star standard), Peng Xiang’ge Restaurant, Tianhe Hotel Supplies Provision, Tianhe Group Meal Catering service, Tianhe Hotel Dining Preparation Management and Consulting Services companies, etc. Since the company has been established, it has always insisted on the service idea of “Guest first, pursuit of excellence” and keeps developing and growing.

Clients we once served include:
Group meal for leaders at all levels and employees of Shenzhen Airport Group;
Group meal for leaders at all levels and employees of Shenzhen Airport Co., Ltd.;
Group meal for leaders at all levels and employees of Shenzhen Air-traffic Management Station of Civil Aviation Air-traffic Management Bureau;
Group meal for leaders at all levels and employees of Shenzhen Branch of Civil Aviation Supervision Bureau;
Catering and beverage for first-class, business-class and VIP lounges in Shenzhen Airport terminals;
Catering and beverage for first-class cabins, business-class cabins and VIP rooms of Air China International Corporation;
Catering and accommodation services for passengers of delayed flights of Shenzhen Airlines, Shanghai Airlines, China Eastern Airlines, Air China, Shandong Airlines, Xiamen Airlines, Hainan Airlines, Spring Airlines, and Western Airlines, etc.

Now, the company can accommodate 400 people, serve group meals to 3000 people at a time, and deliver group meals to more than 30,000 people every day. In the past 8 years, the company has served meals for more than 30 million people in total and successfully provided timely catering services for Shenzhen airport, large-scale activities of surrounding companies, or in case of emergency incidents and extensive flight delay for heaps of times without any failure and liability accidents incurred, which has gained popular recognition from a wide range of customers.

All employees of Tianhe Hotel Management Company adhere to the working principle of “Profession, Concentration and Dedication”, to the working objective of “Making Each Customer Satisfied”, to the working attitude of “Be extremely careful and meticulous”, to the working commitment of “Serve at anytime and anywhere in every possible way”. We are looking forward to your “inspection”.